Coronavirus (COVID-19) Resources
With the recent CDC announcements regarding vaccinated individuals and mask wearing, we have decided to return to our normal open office operating procedures which include the following changes.
- No mask requirements for vaccinated individuals visiting our office for routine payments, appointments, service calls, etc.
- The doors to our office will be reopened for face-to-face meetings with our customers, carrier representatives and prospects.
- Social Distancing and office sanitization will continue to be implemented for the protection of staff and customers.
- Electronic communication methods will continue to be offered as options to face to face meetings with our staff whether in our office or off-site in person meetings. I.E. Zoom, Text, phone call, are all still available if elected.
- Our drop box will remain open for use by customers for payment, documents, etc.
We are excited to responsibly welcome our customers, prospects, and carrier representatives back into our office and look forward to re-establishing the personal relationships that can only come from in person connections. We thank everyone for their tolerance, patience, and continued business with our agency through these trying times and will continue to monitor the best practices to maintain the health of our staff and customers above all other factors.
As we are here to serve you, we’ve complied information for you and employers on how to handle the outbreak including employee communication, preparedness, and more. This information is being updated as new resources are being provided to us.
- Families First Coronavirus Response Act: Employer Paid Leave Requirements – Department of Labor
- State of Ohio toolkit for Consumers regarding Insurance and the Coronavirus (COVID-19) – Department of Insurance
- The Small Business owner’s Guide to the Cares Act – U.S. Senate Committee (PDF)
- Paycheck Protection Program FAQs for Small Businesses – U.S. Senate Committee (PDF)
- Coronavirus Resource Guide for Business – Dayton Area Chamber of Commerce
- 8 Answers to Your Coronavirus Questions – Zywave (PDF)
- Coronavirus and the Workplace – Compliance Issues for Employers – Zywave (PDF)
- Protecting Workers From Coronavirus – Zywave (PDF)
- Facts About COVID-19 – CDC (PDF)
- Symptoms of Coronavirus Disease 2019 – CDC (PDF)
- What you need to know about Coronavirus Disease 2019 (COVID-19) – CDC (PDF)
- Anthem Benefits Available under Your Health Plan
The Ohio Senior Health Insurance Information Program (OSHIIP) is sharing Medicare information to beneficiaries as it relates to COVID-19. Ohioans are reminded that Medicare Part B (medical insurance) covers COVID-19 tests when ordered by a person’s doctor or health care provider on or after February 4, 2020. In addition, Medicare covers all medically necessary hospitalizations, including extra days in the hospital for patients who had to stay longer under COVID-19 quarantine. And lastly, Medicare will cover a COVID-19 vaccine if one becomes available. If you have questions please contact OSHIIP.
Ohio Department of Insurance Bulletins
The Ohio Department of Insurance is here to answer any questions you may have concerning COVID-19 and insurance, and I urge you to reach out for our assistance whether you are an insurance consumer or an insurance professional.
- Ensure consumer accessibility to healthcare services to test and treat the virus (PDF)
- Provide health insurance coverage flexibility through employers for employees (PDF)
- Suspend audits so pharmacies can focus on providing medicine (PDF)
- Treat out-of-network costs the same as in-network for COVID-19 testing and treatment (PDF)
- Not take insurance coverage action on a consumer unable to timely renew their driver license due to BMV closures (PDF)
- Provide payment accommodations to insureds that are experiencing financial difficulties (PDF)