2020 and 2022 have shown us that the normal we have known is no more. Business owners must think outside the box when it comes to their risk and insurance programs. This is a call to agents to educate themselves and create meaningful relationships and to customers to look for an agent who creates value, not just provides low-cost insurance.
It is important that agents and customers look at the future of risk and design a program that addresses the risks ahead. Buying a standard insurance product may not manage the changing risk profile.
Our Top Risk Issues For 2022 And Beyond
- Product reinvention will be accelerated if supply chain and inventory management risks are sustained.
- Electric and self-driving vehicles will continue to emerge for both business and personal use.
- COVID-19’s disruption of supply networks is expected to last well into 2022. However, with the reinvention of traditional freight and cargo insurance products, the related business disruptions and frustrations may be alleviated.
- Cyber Risk. It’s understandable that small business owners are concerned about cybersecurity threats; in 2021, 46% of cybersecurity breaches will affect small enterprises.
- More people will start home businesses, requiring a review of personal insurance coverage. This will require adjustment in what kind of coverage people and local businesses may require.
- Finding talent to fill key positions. Almost every company is dealing with talent shortages and the need to invest in technological infrastructure and capabilities to effectively engage remote employees, manage distributed workforces, and serve consumers on their terms.
- Start the renewal process early with your agent.
- Collect precise information on your risk with your broker. This will help you stand out in the crowd.
- Use an agent that desires to build a relationship and provide education on your risk and how best to manage it.
- For commercial accounts, address loss control advice and talk to your underwriters about your efforts. Underwriters appreciate proactive loss management because it displays a commitment to risk mitigation.
Many business owners place a high priority on acquiring the correct insurance, yet most of them forget to examine their policies regularly. Small businesses need to stay in touch with their independent agents more than ever before, and they can rely on their knowledge to assist them in overcoming business risks.