Top 3 Trending Insurance Issues Facing People in 2024

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As we move through 2024, insurance trends are shifting in response to evolving risks, market conditions, and consumer needs. Whether you’re managing personal finances or securing your family’s future, these top three trending issues can have a big impact on how people interact with insurance this year.

  1. Rising Costs of Health Insurance

Health insurance premiums continue to rise, with inflation and increasing healthcare costs being major contributors. For many individuals and families, finding affordable coverage has become increasingly challenging. Factors such as advances in medical technology, higher prescription drug costs, and more frequent claims are driving up premiums.

What Can You Do?

  • Consider high-deductible health plans combined with health savings accounts (HSAs) to manage costs.
  • Stay informed during open enrollment periods to ensure you are getting the best deal available.
  • Take advantage of wellness programs or incentives offered by insurers to reduce premiums.
  1. Underinsurance and the Increase in Liability Judgments

Personal and business liability judgments are climbing to record highs, leaving many people dangerously underinsured. As litigation becomes more frequent and settlement amounts increase, many are finding that standard insurance policies may not provide adequate coverage, especially when facing large claims or lawsuits.

What Can You Do?

  • Review your current liability coverage to ensure it meets your needs.
  • Consider adding personal umbrella insurance or increasing the liability limits on existing policies to protect yourself from costly legal judgments.
  • Small business owners should reevaluate their business liability policies, ensuring that they have sufficient protection against lawsuits.
  1. Cybersecurity Threats and the Need for Cyber Insurance

With more personal data stored online and an increase in cybercrime, individuals and businesses alike are recognizing the importance of cyber insurance. Whether it’s protecting personal identities or safeguarding sensitive business information, cyber insurance has become a growing need as cyberattacks are expected to rise throughout 2024.

What Can You Do?

  • Look into personal identity theft protection or cyber liability policies to cover potential losses from hacking, fraud, or data breaches.
  • For business owners, it is crucial to ensure that your cyber insurance policy covers ransomware attacks, data restoration costs, and legal liabilities.
  • Implement stronger cybersecurity practices, such as multi-factor authentication and regular software updates, to mitigate risks.

Staying ahead of these trending insurance issues can help you make better decisions and ensure you have the right protection in place. Whether it’s navigating rising health costs, securing adequate liability coverage, or safeguarding against cyber threats, 2024 is the year to review your insurance policies and ensure you’re prepared for the future.

The Role of an Insurance Agent in Today’s Insurance Buying World

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In today’s fast-paced and increasingly digital world, the way people purchase insurance has evolved. While many consumers rely on online platforms to compare and buy policies, the role of an insurance agent remains crucial. Insurance is more than just a commodity—it’s about finding the right coverage to protect assets, mitigate risks, and provide peace of mind. Here’s how insurance agents continue to play an indispensable role in the insurance buying process today.

  1. Personalized Guidance and Expertise

One of the key benefits of working with an insurance agent is the personal touch they bring to the buying experience. Navigating the complexities of insurance policies, coverage options, and fine print can be overwhelming. Insurance agents provide professional expertise and personalized advice that is tailored to each client’s unique needs.

How Agents Help:

  • They take the time to assess your specific risks and lifestyle to recommend coverage that best suits you.
  • Agents can answer complex questions and help you understand the nuances of different insurance products.
  • Their guidance ensures that you’re neither over-insured nor under-insured, offering the perfect balance of coverage and affordability.
  1. Assistance with Claims and Policy Management

Beyond helping with the initial purchase, insurance agents play a critical role in managing claims and policy updates. Filing claims, understanding deductibles, and handling policy changes can be challenging, but agents are there to navigate these processes smoothly.

How Agents Help:

  • They act as advocates on your behalf when filing claims, ensuring that you get the support and compensation you deserve.
  • Agents provide ongoing service, helping you adjust your policy as life circumstances change—whether it’s buying a new home, adding a family member, or updating your business coverage.
  • They ensure that your coverage evolves as your needs change, providing peace of mind that your assets are protected year after year.
  1. Access to a Broader Range of Insurance Options

Unlike purchasing insurance directly from a single provider, insurance agents often work with multiple carriers, which allows them to offer a broader range of products and options. This advantage is especially important in today’s market, where competition among insurers can lead to better rates and more tailored policies.

How Agents Help:

  • They have the ability to compare different policies and providers to ensure you get the best deal.
  • Agents are skilled at negotiating premiums and can often find discounts or bundled packages to save you money.
  • By presenting multiple options, they empower you to make informed decisions about your coverage.
  1. Building Long-Term Relationships

In today’s digital world, it’s easy to feel like just another number when buying insurance online. However, agents invest in long-term relationships with their clients, often becoming trusted advisors. These relationships are especially important as life changes—whether you’re purchasing a new vehicle, starting a business, or planning for retirement.

How Agents Help:

  • They offer continuous, proactive support to ensure that your insurance evolves with your life.
  • Agents build trust through personalized service, providing peace of mind in knowing you have a reliable professional in your corner.
  • A strong relationship with your agent can simplify insurance management, reducing stress and saving you time.

Despite the rise of digital insurance platforms, the role of the insurance agent remains invaluable in today’s world. Agents provide personalized expertise, guidance during claims, access to multiple insurance options, and long-term relationship management that can’t be matched by a website or algorithm. Whether you’re buying your first policy or reassessing your coverage needs, working with an insurance agent ensures you have a trusted partner dedicated to protecting your financial well-being and future.

 

The Future of The Automobile

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Automobiles are continuously evolving, whether we are ready for it or not.

While some people may still prefer to own and drive their vehicles, the emergence of self-driving cars is set to change the landscape of both commercial and private transportation. As autonomous vehicles become more common, consumer preferences are likely to shift. But what does this mean for auto insurance?

The future of the industry is still uncertain, though several predictions have been made.

Prediction 1: Privately Owned, Driver-Operated Vehicles

Despite technological advances, many people will likely continue to prefer owning and driving their own cars.

There are several reasons why people might stick with traditional vehicles. These include convenience, safety, privacy, flexibility, and the sheer joy of driving. The tactile experience of controlling a vehicle is powerful and appealing.

In this scenario, auto insurance would largely remain the same. The vehicle owner would be the primary insured person, and the policy would cover standard protections like driver liability, collision, and comprehensive. This is considered the most conservative prediction for the future.

Prediction 2: Driver-Operated Shared Vehicles

Consumer interest in shared vehicle services has been growing. Companies like Uber and Lyft have become major players in the transportation sector, driven by the economic and convenience benefits they offer.

In this model, the vehicle could be owned by either a company or an individual. Standard insurance coverages such as comprehensive, liability, and collision would still apply. Even with autonomous vehicles available, owning a shared, driver-operated vehicle could be seen as a more prestigious option due to its higher cost.

Prediction 3: Privately Owned Autonomous Vehicles

Current developments show that autonomous technology is practical, safe, convenient, and affordable. Nevertheless, private ownership might still prevail.

Many consumers are drawn to autonomous vehicles for their safety and reliability but may choose to own them for convenience and the pride of ownership.

In this future, a new insurance product, potentially called “personal autonomous vehicle insurance” or “AV coverage,” would be necessary, according to Deloitte. The owner would need comprehensive and liability coverage, while the manufacturer or operating system provider would require a commercial policy that includes AV product liability.

 

Prediction 4: Shared Autonomous Vehicles

The merging of shared mobility and autonomous technology could lead to this future scenario.

Companies like Uber and Lyft might operate fleets of autonomous vehicles, likely first adopted by urban residents who typically don’t own private cars.

As shared autonomous vehicles become more common, they could expand into suburban and rural areas.

In this case, commercial AV vehicle insurance would cover all parties involved. Companies owning the fleets would need comprehensive and liability insurance, and the system provider would likely require a commercial policy covering AV product liability.

No matter what the future holds, it’s clear that auto insurance will need to adapt. The integration of new technologies into the longstanding insurance model is inevitable.

If shared autonomous vehicles gain widespread popularity, there could be a significant shift in the balance between personal and commercial auto insurance policies, potentially lowering costs for consumers by shifting more liability to large transport and manufacturing companies.

Only time will tell what the future of auto insurance in the United States will look like, but one thing is certain: technological advancement will continue.

 

Understanding the Insurance and Safety Concerns Surrounding Electric Bikes

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Electric bikes (e-bikes) have surged in popularity due to their convenience, eco-friendliness, and ease of use. However, as their presence on roads and trails increases, so do the associated insurance and safety concerns. We recommend you review these issues with your insurance agent to make sure you are covered correctly.

  1. Safety Issues

E-bikes can travel at higher speeds than traditional bicycles, which increases the risk of accidents. Riders may also be less familiar with handling an e-bike’s weight and power, leading to potential crashes, especially in congested urban areas. Wearing helmets, adhering to local traffic laws, and ensuring the bike is well-maintained are crucial for rider safety. Moreover, some cities have started implementing specific regulations for e-bike usage to address safety concerns.

  1. Insurance Considerations

Insurance for e-bikes is not as straightforward as it is for cars or motorcycles. Homeowners or renters insurance policies may cover e-bikes, but often with limitations or exclusions, particularly for higher-end models. Riders should consider separate e-bike insurance policies that cover theft, damage, and liability in case of accidents involving other people or property. These specialized policies are becoming more common as e-bike usage increases.

  1. Liability Coverage

Liability coverage is particularly important for e-bike owners, as accidents involving pedestrians or other vehicles can result in significant legal and financial repercussions. Without proper coverage, e-bike owners may find themselves personally responsible for damages or medical costs, which can be financially devastating.

  1. Theft and Damage Protection

E-bikes are attractive targets for thieves due to their high value. Standard home insurance policies may offer some protection against theft, but often with limitations on the coverage amount. Riders should invest in high-quality locks and consider policies that offer full replacement value in the event of theft or damage.

  1. Emerging Regulations

As e-bike popularity grows, so do the regulatory frameworks governing their use. Riders must stay informed about local laws, including where e-bikes are permitted, speed limits, and helmet requirements. Understanding these regulations not only enhances safety but also ensures compliance with legal standards, which could impact insurance claims.

While e-bikes offer an exciting and environmentally friendly mode of transportation, they come with unique safety and insurance challenges. Riders should invest in appropriate insurance coverage, prioritize safety, and stay informed about evolving regulations to protect themselves and others. Properly addressing these concerns will help ensure that the e-bike experience remains positive and secure for all involved.

 

You Can Teach Old Dogs New Tricks

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Tom and Harry are in Tom’s garage, working on an old car. The hood is up, tools are scattered, and they’re wiping grease from their hands as they chat. The conversation gradually turns to insurance, a topic they often debate.

Tom (tightening a bolt under the hood):
You know, Harry, I’ve been thinking a lot about the role of insurance agents. They’re not just there to sell policies. A good agent educates their clients and presents different options. It’s about giving people the knowledge they need to make informed decisions.

Harry (leans against the car, shaking his head):
I don’t know, Tom. I feel like people can find most of that information online. Insurance agents are just middlemen trying to upsell you on stuff you don’t need. Half the time, they complicate things more than they help.

Tom (wiping his hands on a rag):
I get where you’re coming from, but think about this—insurance is complicated. Sure, you can look things up, but there’s a reason people study for years to become experts in the field. A good agent helps simplify things. They break down all those confusing terms, guide you through what really matters, and make sure you’re not underinsured or overpaying.

Harry (laughs):
Simplify? Come on, most of them just throw a bunch of papers at you and hope you don’t ask too many questions. Besides, there are comparison websites now that can do what agents do—probably faster too.

Tom (raising an eyebrow):
But those websites can’t ask you the right questions. They don’t know your specific needs, like if you’ve got this old car we’re fixing up that you only drive on the weekends. Or maybe you’ve got a home business on the side, which changes your insurance needs. An agent does more than spit out rates; they tailor a plan to fit your lifestyle. They’re problem-solvers.

Harry (smirking):
Maybe, but at the end of the day, they’re still trying to sell you something. They’ve got quotas to hit.

Tom (shrugs):
Yeah, they’re salespeople, but that doesn’t mean they’re not working in your best interest. The best agents aren’t just chasing commissions; they’re building long-term relationships. Look, I’d rather have someone who knows my situation and checks in every year to see if my coverage still makes sense than rely on an algorithm.

Harry (pauses for a moment, then chuckles):
Alright, you got me there. There’s something to be said for the personal touch. Maybe I’m just too skeptical. But still, isn’t that what customer service lines are for?

Tom (grinning):
Customer service? You mean the hours on hold, the scripted answers, the lack of follow-up? That’s not the same as having someone who knows your name, your family, your specific situation. An agent can be your advocate when things go sideways. They can help navigate claims and negotiate with the insurance company. Try getting that from a website or a 1-800 number.

Harry (nodding slowly):
Alright, alright, point taken. I guess having someone who actually cares about your needs, not just the transaction, does make a difference. Maybe insurance agents do have more value than I thought.

Tom (laughs and pats Harry on the back):
Glad you’re finally seeing the light, buddy. Now, hand me that wrench, and let’s get this car running—just don’t forget to call your insurance agent once it’s roadworthy!

Harry (grinning as he hands over the wrench):
You win this round, Tom. Maybe I’ll give my agent a call after all.

 

Why Low Price and High Value Can Be a Contraction in Terms

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Shoppers are always looking for that next big sale or deal. When it comes to purchasing a 46” HDTV, it is easy to identify all the features you want, and then shop for the best price.  In fact, many retailers might even negotiate with you to get your business. When selecting your insurance, you cannot think the same way.  Why?

  • Insurance can never go on sale, it is highly regulated.
  • Consumers rarely have complete information about various insurance products.
  • Consumers may believe that “popular” or advertised products are high in quality.

Let me clarify that high-priced insurance does not always equate to a better value.  However, if you purchase the low-priced insurance policy are you satisfied that all the coverage terms are consistent with a higher-priced one?  A better way to look at this is to consider the value of what you are buying.  Here are some of the value-added advantages you will find in insurance if you do a little searching.

What makes up a high-value insurance program?

  • An insurance policy that will respond to your risks when a loss occurs.
  • The extra services offered by the insurer at no cost to you.
  • The knowledge and expertise of the agent. The agent is your key to a high value advantage. The agent is the one who helps you identify your risks and designs a policy specifically for you.  The agent will be there to help you manage a claim and to educate you.
  • Your agent increases your insurance value by helping you understand why the premiums are different.

Value is more than price.

There are also non-price variables that every insurance purchaser should consider.

  • The agent’s experience in your industry. Do you want an agent who primarily only insures homes to insure your restaurant?  These risks are different and should be treated as such.
  • Insurance companies have customer satisfaction ratings for claims, premium processing, and other services. Do you want to use an insurer with a below-average claims handling rating?

In conclusion, only an experienced agent can help you understand and define the true value of your insurance purchase.

How To Insure Your Short Term Rentals

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With firms like Airbnb and VRBO these days, short-term rentals offer a lot of chances to make extra money. And, like other businesses, there is always some danger. Whether your property is stand-alone, garage, or basement, you need to be aware of how to safeguard your assets.

These five tips will help you understand insuring a short-term rental:

One should not presume that the insurance coverage of your house will cover a temporary rental.

Depending on the percentage of the year a house is rented, some homeowners’ policies might cover a temporary rental. Most won not. To completely know what is and is not covered, go over your policy with insurance representative. Either a stand-alone insurance or a short-term rental endorsement could be fit for your homeowners’ policy.

Know the offerings of the host company.

Certain host businesses, such as VRBO and Airbnb, might have their own insurance or refund policies. For instance, Airbnb offers a host protection program whereby a renter’s property damage is reimbursed up to $1 million to a host. Airbnb notes that this is not insurance; it does not cover cash or stocks, collectibles, artwork, jewelry, pets or personal liability.

Think about raising your liability protection using an umbrella policy.

Obviously, a short-term rental raises your responsibility risk. It could be advised to raise your liability protection with an umbrella insurance or your limit with an existing policy.

Short-term rental claims are not covered by a standard landlord policy the same way.

Typical landlord policies address long-term leases and rents. They also demand that the tenant carry a rental insurance policy that shifts some of the responsibility to them. Under a landlord policy, for instance, your renter is liable for the claim should they slip and fall in the shower. Should someone renting your short-term rental slip fall in your shower, you can be liable.

See your agent to get the best answer for you.

The type of property, length of rental duration, host firm you are dealing with, and other variables define any short-term rental scenario. You run risk even if you are letting friends or relatives stay at your house for $0. Knowing the best choices open to you for safeguarding your asset and reducing your risk depends on you talking about your particular circumstances with your agent.

Solving the Top 5 Auto Insurance Problems for Individuals

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As an individual, having the right auto insurance coverage is crucial to protect yourself and your vehicle from unexpected accidents or damages. However, navigating the complex world of auto insurance can be overwhelming, and many individuals face common problems when trying to secure adequate coverage. In this blog, we’ll explore the top 5 auto insurance problems for individuals and provide solutions to overcome them.

Problem 1: High Premiums

Individuals often struggle with high auto insurance premiums, which can be a significant burden on their budget.

Solution: Have your agent shop around for insurance quotes from different providers to find the best rates. To lower your premiums, consider raising your deductible, improving your credit score, and taking advantage of discounts like multi-car, good student, or defensive driving discounts.

Problem 2: Limited Coverage

Individuals may unknowingly have limited coverage, leaving them vulnerable to financial loss.

Solution: Review your policy carefully to ensure you have adequate coverage for specific risks like collision, comprehensive, and liability. Consider adding endorsements like roadside assistance, rental car coverage, or gap insurance to fill coverage gaps.

Problem 3: Claims Processing Delays

Individuals may experience frustrating delays when filing claims, leading to financial strain and stress.

Solution: Work with your insurance agent to ensure you have all necessary documentation and information to support your claim. Consider using online claims filing and tracking tools to streamline the process and stay informed.

Problem 4: Lack of Personalized Coverage

Individuals may feel like they’re stuck with a one-size-fits-all policy that doesn’t meet their unique needs.

Solution: Work with an independent insurance agent who can help you customize your policy to fit your specific situation. Consider factors like your vehicle’s age, value, and usage, as well as your personal financial situation and risk tolerance.

Problem 5: Policy Cancellation

Individuals may worry about having their policy cancelled due to non-payment or other reasons.

Solution: Set up automatic payments to ensure timely premium payments. Communicate with your insurance agent or provider if you’re experiencing financial difficulties, and explore options like payment plans or temporary coverage suspension.

Auto insurance doesn’t have to be a source of stress and confusion for individuals. By understanding and addressing these top 5 problems, individuals can secure the right coverage for their unique needs and enjoy peace of mind knowing they’re protected on the road. Remember to review your policy regularly, shop around for the best rates, and work with a knowledgeable insurance agent to ensure you have the coverage you need.

 

Water Wisdom: Harry’s Sail on Independent Agents

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On a bright and breezy day, Tom and Harry were enjoying a serene sail on Harry’s boat, the gentle waves matching the rhythm of their leisurely conversation. As the sail flapped lightly in the wind, the topic naturally drifted to a familiar theme—insurance—but with a nautical twist this time.

Harry: (gesturing with a rope in hand) You know, Tom, choosing an independent insurance agent is like picking the right boat for sailing. You want something that gives you freedom, not something that ties you to a single dock.

Tom: (raising an eyebrow as he steadies the wheel) Sounds like you’ve thought this through, but aren’t all agents the same at the end of the day? They all sell insurance, right?

Harry: That’s where you’re mistaken, my friend. Captive agents are tied to one insurance company. They can only offer you the policies their company sells, nothing more.

Tom: I see your point, but doesn’t that make things simpler? Less confusion, less fuss?

Harry: (laughing as he adjusts the sail) Maybe simpler, but certainly not better. Independent agents, like this boat, can navigate through a variety of options. They can shop around, compare policies, and find you the best deals and coverage out there.

Tom: Hmm, that does sound like a better route. But is it really that different?

Harry: Absolutely! Think of it this way: If a storm were coming, would you rather have just one route to safety, or multiple escape routes to pick from?

Tom: Multiple, obviously. You need the flexibility when things get rough.

Harry: Exactly! That’s what an independent agent offers—flexibility. They aren’t bound by one company’s policies. If your life changes, or if better options arise, they can quickly adjust your coverage.

Tom: (nodding thoughtfully) I guess that makes a lot of sense, especially considering how much everything else changes.

Harry: Right, and it’s not just about variety. It’s about having an expert who understands the broader market and can truly act in your best interest, much like how I steer this boat with an understanding of the winds and the tides.

Tom: So, an independent agent is like having a seasoned captain who knows all the potential routes.

Harry: Precisely! And just like a good captain who makes the journey safe and enjoyable, a good agent makes your insurance experience less about stress and more about peace of mind.

Tom: (smiling as the shore approaches) Well, when you put it that way, Harry, I think you’ve won this debate. Maybe it’s time I consider switching to an independent agent.

Harry: Glad to hear it, Tom! And remember, it’s all about sailing through life with as little worry as possible.

As they tied up the boat, Tom felt not only the relaxation that a day on the water brings but also enlightened by Harry’s insights. It was clear that, much like navigating a boat, managing insurance needs the right kind of guidance, and Harry had convincingly charted the course toward choosing an independent agent.

 

What Do You Want From Your Insurance Relationship?

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The best relationships are built to last.  Long-term financial relationships are much more than a quick transaction or low price.  Recent surveys by JD Power & Associates found that consumers actually valued long-term relationships.  There are many ways agents can build value and create lasting positive relationships with their clients.

Why Lasting Relationships Matter

If you listen to most insurance advertisements, they tell you to shop your insurance every year and over time, you may save money.  The problem with this concept is insurance is not a specific “one size fits all” product that you might buy and expect to be what you need.  For example, when you buy a faucet, you would not buy all the individual components of a faucet, put it together yourself, and hope it worked.  Rather, you purchase a completed faucet, install it, and it works for years as promised when you bought it.

With insurance, you go into a contractual agreement with the insurer that your claim will be paid based on the terms of the policy.  Insurance is unique and it takes knowledge and skill to put together the right combination of coverage for each individual.  Why would anyone build an insurance product themselves when a professional, experienced, and licensed agent can do it better?

Your Agent Will Care About What You Care About

  1. An agent will get to know your family and your individual needs. Over time, agents develop close relationships with their clients and care about their well-being. Wouldn’t it be good to be on a first-name basis with an agent who knows you and your family, and lives and works in the same local community that you do?
  2. Your agent will know what risks you have. As in any relationship your agent will better understand your risks and be able to educate you on how to manage these risks.
  3. You care about convenience, choices, and control. Your agent will provide you with options of Insurance policies, the ability to control how you access your account, and the convenience of a simple insurance purchasing process.

How Agents Help Build Lasting Relationships

  1. By educating their clients rather than selling a product.
  2. Agents are always keeping up on the latest issues and trends to share with their clients.
  3. You can call their office and get a professional team member who knows who you are.
  4. Agents will meet you where you are.
  5. Life-changing events may require a meeting with your agent; we are here for you.
  6. Instead of calling a voicemail or making an appointment, interested consumers can speak directly with an agent immediately and ask any question they choose.
  7. Agents know what your insurance policies cover and do not cover, which helps you when you have a claim.
  8. An agent will take the lead and work through a claim to make sure you are satisfied.

In conclusion, our marketing plan is not based on internet ads, or catchy slogans, our marketing plan is to have completely happy and satisfied customers and build long-lasting relationships.