Education - Reichley Insurance

Cyber Liability

June 9, 2021/in Customer Service, Insurance /by Perk Reichley

According to the FBI, cybercrime is now ranked as the number one law enforcement concern. The recent oil line attack is a good example. Welcome To The Next Generation Of Business Loss Cyber Liability continues to be a major issue for many businesses. In today’s data-driven social media world, businesses of all sizes have had […]

Insurance Customers Needs Are Changing

May 11, 2021/in Agent, Business insurance, Customer Service, Insurance /by Perk Reichley

With all the changes going on in our world, customers’ needs seem to change as well. In a recent customer satisfaction survey regarding customer service, we found many interesting changes in what people what. Customer service has quickly risen to the top of the priority list for consumers, and 2021 will be no exception. But […]

What Are Clients Looking For In An Agent?

March 25, 2021/in Agent, Customer Service, Insurance /by Perk Reichley

A recent study by a leading insurance research firm showed something we have been saying for years. That is, when it comes to insurance buying most people are not just looking at price. There are many factors that will lead a person or business to select their agent. Here are some of the factors clients […]

Here Is Our Secret to Getting Our Clients The Best Possible Combination of Coverage, Price and Service.

January 12, 2021/in Agent, Business insurance, Customer Service, Insurance, Relationships /by Perk Reichley

There is nothing wrong with wanting competitively priced insurance for your home or business. The issues seem to arise when an insurance consumer takes the low-cost insurance without regard to coverage, their risk, or services offered. We have found a way to help our clients get the best of both worlds; we call it CPS […]