Entries by Perk Reichley

Why Give Excellent Customer Service?

Over the past few months we have been encouraging agents and buyers to develop a new way of thinking about the insurance relationship. What we have yet to talk about is the reasons behind giving excellent customer service. This is important because if you don’t have an understand as to why relationships are important, your […]

Three Ways Insurance Agents Can Improve Customer Service

Certainly, improving customer service is crucial for insurance agents to build strong relationships with their clients and retain their business. This is important when you don’t treat insurance as a product but a service, but rather a relationship. Customers want advice, communication, education, and partnerships with their insurance agent. In order to accomplish this, agencies […]

Our Top Ten Business Risks

Business risks can vary depending on the industry, location, and specific circumstances of a company. However, there are some common business risks that many organizations face. We have always believed in education and putting you first. Some of these risks can be managed by insurance and other through risk management strategies, give us a call […]

Insurance Is A Promise To Perform

Insurance is often described as a promise to perform. At its core, insurance is a contract between an individual or entity (the policyholder) and an insurance company. This contract is based on trust and the expectation that, in the event of a covered loss or occurrence, the insurance company will fulfill its promise to provide […]

Red Flags That Tell You Your Agent May Not Be Moving In The Right Direction

There are several red flags that can weaken the value of an insurance agency. Potential buyers or investors often look for healthy and well-managed agencies to acquire, and these red flags can signal issues that might deter them. Here are some key red flags to watch out for: Declining Financial Performance: Consistent declining revenue, decreasing […]

Proven Ways To Build Strong Insurance Relationships

The partnership between an insurance agent, an insurer, and a client is one of the most important in the industry. Carriers and the underwriters create policies and take on risks for insureds, whereas brokers assist their clients in finding the best insurance policies and carriers for their needs. The independent agent and broker are the […]

Is Automated Claims Process Really Better?

Navigating the Pitfalls: Concerns with Automated Claims Services from Insurers In recent years, the insurance industry has witnessed a significant transformation driven by technology. One of the most notable advancements is the integration of automated claims services, promising efficiency, speed, and cost savings for both insurers and policyholders. While these automated processes undoubtedly have their […]

Unveiling the Risks of Employer-Utilized AI Programs

In the ever-evolving landscape of technology, artificial intelligence (AI) has emerged as a transformative tool in various industries. One sector where AI’s impact is particularly significant is human resources, where AI programs are increasingly used by employers for tasks such as recruitment, hiring, and performance evaluation. While these AI-powered tools promise efficiency and objectivity, there […]