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But we are proud to say that Perk Reichley contributed 229 entries already.
You can read articles every day on the internet about how traditional selling is dead, and that we all need to embrace the new age of selling. Here are some of the titles of articles on selling I found during an internet search this last month. “Selling is Dead, Sales Live On” “Social Media is […]
I talk to people regularly who tell me that they are not happy with their agent. I hear statements like, “My agent does not understand my business”, “My insurance program is not matched to my business”, or “My agent always tries to sell me more insurance.” These are common issues in the business community. I […]
Do you ever sit down with your team and complete a customer service review? If you don’t, let me try to convince you of its value. A customer service review is like an annual physical. It is necessary for the health of the agency, and it helps everyone better understand the client’s needs. Your review […]
Over that past year or so, we have been suggesting ways to improve how insurance is delivered. We have stressed that price shopping can actually cost the buyer more money in the long run; and that developing relationships can lead to a better risk management program. Now, we would like to examine the downside of […]
Over that past year or so, we have been suggesting ways to improve how insurance is delivered. We have stressed that price shopping can actually cost the buyer more money in the long run; and that developing relationships can lead to a better risk management program. Now, we would like to examine the downside of […]
Do you ever sit down with your team and complete a client service review? If you don’t, let me try to convince you of its value. A client service review is like an annual physical. It is necessary for the health of the agency, and it helps everyone better understand the client’s needs. Your review should include […]
Traditional insurance “selling” has not always gone hand in hand with good customer service. Traditional insurance selling often consists of a sales person trying to convince a buyer of the benefits of the product he/she is selling. Conversely, good customer service involves determining the customer’s needs and concerns first, and then determining how to best […]
Cyber Security Information Sharing Act At the end of November, the Senate passed the Cybersecurity Information Sharing Act. This legislation gives private companies legal immunity for sharing data with the Federal Government. This was passed over the protests of many lawmakers and consumer advocates. “In theory, the information shared would be limited to ‘threat indicators’ […]
Agents come in many shapes, sizes, and qualifications. Every insurance agent must go through a basic level of insurance training in order to obtain a license. In order to keep their license, an agent must take a minimum level of training annually. Unfortunately, many agents never do any more than the minimum. There is so […]
This is the time of year when we give thanks. We would like to thank our clients and market partners for their support this year. We would also like to thank all the agents who have followed us, and who are changing the way they do business. We continue with our mission to encourage insurance […]
Reichley Insurance
2440 Dayton Xenia Road
Beavercreek, OH 45434
Phone: (937) 429-0655
Fax: (937) 426-4642
Monday through Friday 8:00 am ‑ 5:00 pm
After hours and Saturdays by appointment only
